Our Process
At BITS, we understand no business or home is the same. Our customized cleaning plans help to meet the needs of all of customers. We always want to ensure the services we provide are clear and satisfy the needs of the client.
Our cleaning process begins with a free estimate. We care about what’s important to you - that’s why we take the time to visit the business or home to create a custom cleaning plan to fit the needs of our clients.
A scope of work for each clean is provided to clients along with follow up to ensure that each clean the customer is satisfied. If we need to avoid an area, we will. If you want special attention paid to another such as a thorough deep clean of a bathroom or kitchen, we can do that, too. We will address all your concerns and expectations before we begin, so we know what you want - and that you understand what we provide.
We make it a priority to be thorough in our work, from the basic vacuuming, dusting and wiping of surfaces included in our basic cleaning to our more thorough deep cleaning such as oven cleaning, fridges and baseboards. We get all the nooks and crannies!
We pride ourselves in noticing the unnoticed, and making recommendations or just doing it if it is in the budgeted amount of time.
As always, Customer Satisfaction is our number one priority.